Customer support: info@ennobaby.com 021 2888 585
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NZ Delivery and Pick Up

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We ship within New Zealand by Fastway Courier. We aim to dispatch your order on the same or next working day of receiving it.  If we cannot meet this time frame we will let you know by email.  Orders made by bank transfer  are sent once payment has been received.

Orders should arrive within 1-3 working days of dispatch. Pplease allow an extra 1-3 days for rural delivery. It may take longer time during periods where a high volume of orders are received and subjected to suppilers availability, but we will keep you updated if any of the situations happen.

Our target delivery times once your parcel is dispatched:

Auckland Overnight
North Island Overnight
South Island 2-3 days
Rural areas add extra 1-3 days


If you have a specific deadline that needs to be met, please let us know and we will do our best to ensure its met.  You can also pick up your order in store. Please contact us for a pick up time that suits you and ask for a time frame if the product needs to be ordered.

Please note that we cannot deliver to a PO Box using this service therefore please provide a physical address. 

All orders over $100 are eligible for FREE DELIVERY. (Exclude furniture and simliar over weight or over size products). We charge a flat shipping rate of $6 nationwide. No extra for rural delivery. 

For cot and furniture please allow 10 working days delivery because it may take longer for our suppilers to get them as well.

 

*Terms and conditions may be subject to change without notice. 

 

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